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Brian Metz – Supergreen Solutions Wantagh New York
April 24th, 2013 by UFG Corp
My store has been open now for nine days and I just wanted to send you a note about the store set up. The delivery for my store was on Sunday April 7th. Glen Smith and Wilburn Taylor came here on April 11th to set it up. Both Glen and Wilburn completed the store set up very quickly and did an great job. Wilburn then stayed here for the marketing and full store set up.
In the days between the delivery and the store set up, I was hit by a major hiccup in my personal life. Unfortunately, my mother had a stroke on April 9th. She is doing much better and we hope to have her out of rehab in a few weeks. The reason I wanted to tell you this is that I never anticipated the caring, concern and assistance that I received from Wilburn. In the short time that he was here, he was exceptional in both the business end of opening the store, marketing and training as well as the personal touch. I will always remember his concern and friendship in a very trying time. I am sure you can understand the incredible pressure new franchisees are under opening a new store without having to worry about their mother and running back and forth to the ICU unit of her hospital.
You have a VERY special young man in Wilburn Taylor. I consider him to be a close friend now and the support both professionally and personally that he gave me was second to none. I could not have asked for more. His performance here is a reflection on you and UFG and you should be very proud.
I look forward to long and profitable relationship and if the last two weeks are any indication I know it will be.
3443 Merrick Road
Wantagh, NY 11793