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SIGNARAMA Review from Chuck Eldridge
Thanks for your help. In the absense of Harry a couple of weeks ago, Omar gave me a call from the West Coast within the hour of my request for technical assistance. He had us fixed very promptly.
Twice last week Harry fixed a difficult issue with only a few calls.
You all and those who work with you should be very proud. Both of you performed with incredible knowledge, professionalism and promptness.
We have from time to time had difficulty getting timely responses in general. There is a noticeable positive difference in the past year in timeliness and the level of knowledge in our support staffs. Omar and Harry are perfect examples.